Travelex Travel Money Card
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Travelex Money Card
- A safe way to carry and spend travel money abroad
- Load up to 15 currencies on your Travelex Money Card
- Manage your balance 24/7 through the Travelex Money App
- No commission or hidden charges
- Freeze and unfreeze your card, reveal your PIN or other card details via the Travelex Money App
- Pay with confidence anywhere Mastercard Prepaid is accepted
The Travelex Money Card
Travel smarter with the award-winning Travelex prepaid travel card. Tap and go at millions of locations worldwide, online or in-store, wherever Mastercard is accepted: simply use your card or phone via Google Wallet™.
Rated 5 stars by Canstar (2016-2020) and Mozo's Best Prepaid Travel Card (2022-2024).
Travel card benefits
Easy to use
- No fees when you buy online
- Unlimited FREE overseas ATM withdrawals1
- Convenient Travelex mobile app
- Shop at millions of outlets and websites wherever Mastercard prepaid is accepted
- Award winning travel money card
- Tap & go with your phone via Google Pay™ and Google Wallet™
Save on fees & earn cashback
- $0 Eftpos fees
- $0 ATM fees1
- $0 Currency conversion fees2
- $0 Online shopping fees3
- $0 Free delivery to your home
- Earn cash rewards with Mastercard® Travel Rewards 6
Safe & supported
- Your bank account is not linked to the Travelex card
- Receive access to emergency funds4
- Stay protected with Mastercard's Zero Liability5
- Dedicated 24/7 Mastercard Global Support
- Temporarily lock your card if lost or stolen
How does a Travelex Money Card work?
Shop smarter, sooner with your Travelex travel card.
Travel Card Exchange Rates & Currencies
Choose from 22 currencies
Currency to currency conversion calculator
Use our handy currency to currency conversion calculator to estimate the indicative exchange rate which will be applied when spending using an unsupported currency not on the Travelex Money Card.
Fees and limits
No fees online
No initial charges for card purchase and no currency conversion fees^.
Free replacement card
Enjoy peace of mind with our free replacement card service, available if your card is lost, stolen, or damaged or access to emergency cash.
Flexible ATM withdrawal limits
Withdraw the equivalent of $3,000 AUD from ATMs worldwide within a 24-hour period.
Generous maximum card balance
Hold up to $50,000.00 AUD at any one time, easily accommodating all your travel plans.
Fees & limits disclaimer: The following fees and limits apply. Fees and limits are subject to variation in accordance with the terms and conditions. Unless otherwise specified, all fees will be debited in AUD currency.
If there are insufficient funds in AUD Currency to pay such fees, then we will automatically deduct funds from other currencies in the following order of priority: AUD, USD, EUR, GBP, NZD, THB, CAD, HKD, JPY, SGD.
Fees
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Fee type
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Fee
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Initial card purchase
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Free
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No fee charged when purchasing a new Travelex Money Card. |
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Top-up – foreign currency wallets
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Free
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No fee charged when topping up in foreign currency wallets. |
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Top-up online or via app – AUD wallet
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Free
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No fee charged when topping up in an AUD local currency wallet online or via the Travelex Money App. |
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Top-up at a store – AUD wallet
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1.1% or $15 whichever is greater
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Fee charged when topping up in an AUD local currency wallet in-store. |
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BPAY top-up online or via app
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Free
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No fee charged when topping up using BPAY online or via the Travelex Money App. |
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BPAY top-up – direct
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1%
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BPAY top-ups can be made directly using the following payment details. Topping up via the Travelex website or mobile app does not incur any fees.
Funds will be allocated to your default currency. To check your default currency login to your account. |
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ATM withdrawal and EFTPOS (international)
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Free
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No fee for using ATMs or making EFTPOS payments internationally. Some ATM operators may charge their own fees or set their own limits. |
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ATM withdrawal and EFTPOS (domestic)
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Free
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No fee for using ATMs or making EFTPOS payments internationally when withdrawing or making payments using an AUD wallet. Some ATM operators may charge their own fees or set their own limits. |
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Cash over the counter
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Free
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Fee for withdrawing cash over the counter (for example, in a bank). They may charge their own fee. |
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24/7 Global Emergency Assistance
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Free
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Access to 24/7 Travelex Money Card Global Assistance, which among other things, can arrange for emergency funds (up to the available balance of your Card) to be sent to you. |
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Inactivity fee
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4.00 AUD per month
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Fee charged after a 12-month period of you not using your card (either by topping up your card, paying for transactions or withdrawing money), including after your card has expired. No fee if you have a zero balance.. |
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Currency transfers
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Free
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No fee for moving money between wallets. At the then applicable retail foreign exchange rate determined by us. We will notify you of the exchange rate at the time you allocate your funds from one currency to another. |
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Currency conversions
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Free
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Applied when a purchase or ATM withdrawal is conducted in a currency either not loaded or sufficient to complete the transaction and the cost is allocated against the currency/currencies used to fund the transaction. The Spend Rate will apply to foreign exchange transactions in accordance with the Terms and Conditions. |
Limits
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Limit type
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Limit
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Maximum number of active card accounts you may have at any one time
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1
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Minimum amount you can load on initial purchase (online and on the app)
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$350.00 AUD
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Minimum amount you can load on initial purchase (in-store)
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$100.00 AUD
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Minimum amount you can top-up
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$50.00 AUD
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Maximum amount you can load on initial purchase
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$5,000.00 AUD
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Maximum amount you can top-up in single transaction
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$10,050.00 AUD
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Maximum amount you can top-up within 24 hours
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$10,050.00 AUD
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Maximum amount you can top-up within 21 days
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$20,000.00 AUD
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Maximum amount you can top-up using Bank Transfer or BPAY within 24 hours
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$25,000.00 AUD
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Maximum amount you can have on your card at any one time
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$50,000.00 AUD
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Maximum amount you can have on your card during any 12 month period
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$75,000.00 AUD
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Maximum amount you can withdraw in 24 hours over the counter, i.e. at a bank
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$350.00 AUD
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Maximum amount you can withdraw from an ATM in 24 hours
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$3,000.00 AUD
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Maximum amount you can spend using EFTPOS
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$15,000.00 AUD
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Terms and conditions
Travelex Money Card terms and conditions and Travelex general terms and conditions
- Your Travelex Money Card does not generate any interest or any other similar return. You do not earn interest on the amount standing to the credit of the Travelex Money Card Fund accessed by the card.
- Although the issuer of the card is an authorised deposit-taking institution in Australia, the Card is not a deposit account with the Issuer.
Important Information about Fees & Limits for loads/top ups made online:
- If you are making a purchase or topping up the Card online via www.travelex.com.au (i) the initial load and top up fee may differ to (but not be greater than) those contained in the “Fees and Limits Table” of this The Product Disclosure Statement; and (ii) the limits may differ to those contained in the “Fees and Limits Table” of this The Product Disclosure Statement. Travelex may also charge a card surcharge if you pay with a credit or debit card. Please refer to the relevant online terms and conditions available at www.travelex.com.au for details of the applicable fees and limits.
Save with AUD
Load AUD on your Travelex Money Card and save when spending in the below currencies:
- IDR, AED, FJD, PHP, MYR, TWD, KRW, KHR, VND, CNY
- Free online AUD load and top-ups
- $0 International ATM fees1
What our customers say
Find out why our community trust in Travelex
Download the Travelex Money App
- Top up your Travelex Money Card in a flash
- Manage your money on the move
- View your latest transactions and track your spending
- Instantly freeze your card to protect your account
Travelex travel card currency information
Travelex Money Card FAQ
When purchasing foreign currency and travel money card online, the name on the order details must match the name on the payer’s bank account, debit or credit card. For this reason, a Travelex Money Card cannot be bought as a gift for someone else.
You can only hold one card in your name at any one time.
Mastercard card services and Travelex customer support centre are here to help.
Find who to contact here (local and international numbers).
Top-up via the Travelex website
- Note that you must use your unique reference number when paying or the transfer may be delayed.
Top-up via the Travelex Money App
- Note that you must use your unique reference number when paying or the transfer may be delayed.
Move currencies on your card, instantly!
- If you have AUD (or any other currency) already loaded on the card, you can move your funds to another currency within the Travelex Money App. Instant top-up!
Top-up in a Travelex store
Direct top-up via BPAY:
- Top-ups not made via travelex.com.au or the Travelex Money App incur a fee of 1% of the amount.
You must make payment using your own account. - MasterCard Biller Code: 184416
Reference No: your 16 digit Travelex Money Card number - Funds will be allocated to your default currency. To check your default currency login to your account.
Top ups will generally take two business days to be processed however may take longer if the payment is not made before 2pm on a business day Australian Eastern Standard Time.
The best travel money card for Australians is the one that caters to the currencies available at your destination, removes ATM withdrawal and foreign purchase fees, and has the best exchange rate.
Find our exchange rates for all major currencies and plan your holiday today.
The Travelex Money Card is a prepaid travel card and has been awarded the best prepaid travel card by Mozo three years in a row.
- Lock in fixed foreign currency exchange rates and avoiding foreign transaction fees before you travel
- Load multiple currencies onto one card, similar to a travel debit card
- Spend money conveniently and comfortably overseas
- No overseas ATM withdrawal fees1
- No fees when making online purchases
- Easily order your travel card online and top up via a convenient mobile app.
A travel money card is a global currency card that allows you to load several foreign currencies into a personal account at a prevailing exchange rate. Like debit and credit cards, a travel money card can be used to make purchases in stores, online, and to withdraw cash at ATMs while travelling. You can buy currencies and add or reload them into your travel money card account via a mobile app whilst abroad. One of the best ways to use the Travelex Money Card is with the Travelex Money App. The Travelex Money App makes ordering, transferring, and checking currencies quick and simple on your travel card. You can also use the Travelex travel exchange rate tracker to check currencies in real time. You can order a travel money card online or purchase one directly from a Travelex store. Find a store near you.
- Order Online: Travel cards can be ordered online and picked up in-store the next day if paid by debit/credit card.
- In-Store Pickup: Visit a store to purchase and load your card on the spot. It will be active and ready for use immediately. We will automatically transfer funds between currencies for your transactions.
- Home Delivery: If you prefer delivery, expect your travel card within 5-7 business days from when payment is received.
- Activation: Travelex travel cards ordered online for in-store pickup or purchased directly in-store do not require activation.
The Travelex Money Card is a Mastercard travel card, meaning it is free to make international withdrawals at ATMs displaying the Mastercard acceptance mark. It is also free to obtain cash over the counter and to make online purchases with a travel money card. However, some ATM operators may charge their own withdrawal ATM fees. Be sure to check with the ATM in question prior to making cash withdrawals.
Similar to any bank account, you can withdraw money from your travel money card at ATMs worldwide. When withdrawing cash, select the “credit” option on the ATM machine screen to access funds. You will not be charged credit card fees by selecting this option. If the “credit” option does not work, try selecting “debit” or “savings”. The maximum withdrawal amount is 3,000 Australian dollars each 24 hour period. Bear in mind that some ATMs may also have their own ATM fee, adding a cost to your withdrawal.
The Travelex Money Card is a multi currency card that can be used in most countries around the world. Widely considered the best travel money card for overseas travel, the Travelex Money Card can be used in the US, Europe, Japan, Canada, Hong Kong, Singapore, Japan, New Zealand, and many more countries.
Plus, if your preferred currency cannot be directly loaded onto the card, you can still load AUD and use it as a secure alternative to cash.
Learn more about our special offer for AUD loads and how you can save in certain countries.
Travelex stores abroad cannot provide balance enquiries or offer cash-out as they do not have access to your Australian issued Travelex Money Card details.
- For balance enquires, you can check it on the Travelex Money App or call us on 1800 440 039.
- Cash-out may be offered in local shops that provide this service.
The initial card fee is free, subject to minimum load amounts. Please see the fees and limits section for more information.
There are fees associated with the way you use your card e.g. the type of transaction, the currency you use, and when you move currencies on your card. Limits also apply to top up amounts and method of top up.
Please see more information on applicable fees and limits section.
Activity on your Travelex Money Card is monitored every day to detect unusual behaviour, and if something is spotted you'll be contacted to check your transactions.
There are also things you can do to help keep your travel money secure:
- Sign your card as soon as you receive it
- Check your transactions regularly and report anything unusual to Card Services immediately
- If you print statements from the internet, keep them safe and shred them when you've finished using them
- Never give your personal details to someone on the phone
- Don't give out your details in response to unsolicited email
- Be wary of anyone who asks for common security details like your mother's maiden name, passwords, date of birth, or information about your work
- Never give your PIN to anyone, even if they claim to be from your card issuer
- Don't let yourself get distracted when using cash machines or point of sale terminals - somebody may be trying to find out your PIN
Still have questions?
Explore our support categories for more help.
The basics
Basic information about the Travelex Money Card.
Getting started
Details on obtaining and eligibility for the card.
PIN
Information about you Pin.
My account
Managing your Travelex Money Card account.
Using the card
Card usage, currencies, and topping up.
ATM usage
Your card and ATM usage.
Google pay
Details about adding your card to a Google Wallet.
Fees and limits
Information on fees and limits.
Lost Card
Support for lost/stolen cards.
Support
Contact details for further assistance.
- 1 Please be advised that although Travelex do not charge ATM fees, some operators may charge their own fee or set their own limits. Please check with the ATM before using
- 2 A foreign exchange ‘Spend Rate’ rate will apply to foreign exchange transactions in accordance with The Product Disclosure Statement.
- 3 Transacting via some online merchants may incur a surcharge.
- 4 Customers must contact Mastercard Customer Service to report lost or stolen card. Emergency cash can be arranged up to the balance of your Travelex Money Card, subject to availability of funds at the approved agent location.
- 5 As a Mastercard holder, Zero Liability applied to your purchases made in store, over the phone, online, or via mobile device and ATM transactions. You will not be held responsible for unauthorised transactins if you have used reasonable care in protecting your card from loss or theft, and you promptly report loss or theft. For more information, please visit the Mastercard Zero Liability Terms and Conditions page.
- 6 Terms and Conditions apply for the Mastercard Travel Rewards program. Please see the Mastercard Travel Rewards terms and conditions. This rewards program is available on the Travelex Money Card until the 31st of December 2024 or may be extended or withdrawn and you may receive prior notice where it is reasonably practicable to do so.
- Google Pay and Google Wallet are trademarks of Google LLC. Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Travelex Money Card in conjunction with the issuer, EML Payment Solutions Limited (‘EML’)(ABN 30 131 436 532, AFSL 404131). You should consider the Product Disclosure Statement for the relevant Travelex Money Card and Target Market Determination available at www.travelex.com.au, before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.